At OpticPro, we are committed to providing a seamless shopping experience with free shipping on all orders—Australia-wide and internationally. We use Australia Post to ensure reliable and secure delivery straight to your door.

Processing & Dispatch

• Fast Dispatch: Orders are processed and shipped within 1 - 3 business days after approval.
• Real-Time Tracking: You’ll receive tracking details with email & SMS notifications once your order is dispatched.
• Delivery Delays: While we strive for prompt deliveries, factors such as high order volumes, customs processing, or rural destinations may extend estimated timeframes.

Estimated Delivery Times

Australia-Wide

• Standard Shipping: 4 - 7 business days (Includes tracking & SMS notifications)
• Express Shipping: 2 - 4 business days (For urgent orders)
• Bulky Items: Up to 5 business days (e.g., tripods – additional handling required)

International Shipping

• Standard International Delivery: 3 - 7 business days (to major metropolitan areas)
• Remote International Locations: 10 - 12 business days (Customs clearance may add extra time)

Customs, Duties & Taxes

• International shipments do not include local import duties, VAT, or any other customs fees.
• Any additional charges are the responsibility of the recipient upon arrival.
• OpticPro is legally required to declare the full value of shipped items for customs processing.
• For country-specific tax regulations, please check with your local Customs office before placing an order.

Need Assistance?

📞 (02) 8310 4141
📧 opticpro@outlook.com.au

Our team is here to help with any shipping-related questions!